xx12 Account Verification Steps
Verification is how we make sure withdrawals only go to the person who opened the account. The process is straightforward: submit a clear photo of a valid national ID and a selfie holding it. We review submissions and confirm by email or in-app notification. Completing this step once unlocks full withdrawal access and removes any holds on your balance. Think of it
as the lock on your account wallet — it keeps your funds where they belong and stops anyone else from moving them.
- Upload your ID — Go to account settings, open the verification section, and upload a clear photo of your national ID — front and back.
- Submit a selfie — Take a selfie holding your ID so the details are visible. Upload it alongside the ID photo in the same step.
- Wait for review — Our team reviews submissions and sends a confirmation to your registered email or via in-app notification.
- Unlock full access — Once approved, withdrawal limits are lifted and your account wallet is fully active for bKash, Nagad and Rocket payouts.